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Appointments

Appointments telephone number is 0345 337 1150 - Option 2

flu_shotAn appointment system operates for surgery consultations.  If you feel that your problem may take some time to deal with, make a longer appointment with your doctor.  If you have several problems that are unrelated, please do not present them all at once in a routine ten minute appointment, as it is unlikely that they can be sorted in this time.

If you need to see a doctor for a medically urgent problem, please telephone, give your details, and you will be telephoned as soon as possible by the duty doctor.

Enquiries / Test Results

Enquiry / Test Result telephone number is 0345 337 1150 - Option 3

Repeat Prescriptions

Repeat prescriptions telephone number is 0345 337 1150 - Option 4

Cancellations

Cancellation telephone number is 0345 337 1150 - Option 5

Monday Surgery

Because of the ever-increasing demand on appointments, especially after a weekend, we have tried to accommodate this by having an open surgery on a Monday.  Patients MUST contact us first, (please do not just turn up).  Those who feel they need to be seen that day, will try to be accomodated.  Patients will be advised when to come in but must accept they may have to wait.  Patients are seen in turn by the next available doctor.  Appointments are NOT bookable with a specific doctor on a MONDAY .  If you wish to see a specific, doctor you will have to make an appointment another day.

Extended Hours

Extended GP surgeries are available on Tuesday and Thursday evenings.  Appointments are available from 18:00 – 18:30 and will be pre-booked.  There is no walk in facility. 

These appointments are intended for patients who work outwith Ellon and have difficulty attending during the day due to work commitments. The evening surgery is solely for GP consultations and patients should note that if they require blood tests or any other nursing services, then a further appointment would need to be made within normal surgery opening hours.

Patients should also be aware that the local chemists close at 18:00, therefore any prescription issued by the doctor will need to be taken to the chemist the next day to be dispensed.

Please note that due to commitments to clinics etc., not every doctor is available at every consulting time.

Telephone Access

If you have a medical problem which the doctor could deal with without actually seeing you then a telephone consultation may be available. Specific times for patients to speak to their own doctor about a test result or other matter have been set up.  This should make it easier for patients and doctors to communicate regarding non-urgent matters.  If you wish to speak to your doctor please telephone the appointments line and ask to be added to their phone surgery.  The doctor will call you back, usually after morning surgery. 

 
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