Complaints and feedback
Page last reviewed: 16 December 2025
Page created: 18 December 2024
Page created: 18 December 2024
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If you wish to share any general feedback with the practice please submit this in writing to gram.ellonadministrator@nhs.scot.
However, if you require a response or your feedback is concerning a medical issue, please submit your complaint in writing to the practice or by email to gram.elloncomplaints@nhs.scot.
We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint.
For a formal complaint please submit your concerns in writing to the practice or by email : gram.elloncomplaints@nhs.scot & the Management Team will investigate & respond in due course.